
When buying a used car from Autobedrijf Heijne, you choose security. The maintenance and damage history of our used cars is clear and thoroughly checked before delivery. When you purchase your car, we provide a standard 40-point checklist so you know exactly where you stand. You can additionally choose Heijne Delivery Inspection (worth 595,-). With our used cars, you can always be safe on the road. In the warranty provision below you can read what the conditions for warranty are.
How long does the warranty last?
Car Company Heijne provides the legal consumer warranty of 12 months on a car after delivery of the purchase.
What do you have a warranty on?
Car Company Heijne provides the legal consumer warranty of 12 months on a car after delivery of the purchase.
When do you have no warranty?
Terms
- Does a defect arise? Then you should report yourself directly to Autobedrijf Heijne, Phone 020-4973274 by email info@autovoorraad.nl. Please note we will never pay invoices from other garages without consultation. to claim warranty. Together with you, we look for recovery. Never drive on with a defect! Do you, find yourself in an emergency situation and recovery needs to take place immediately? Then make sure you have written proof from the repairer afterwards. Broken parts should be saved for Autobedrijf Heijne.
- To qualify for warranty, the car must be presented to a Heijne Car Company for repair and maintenance during the warranty period. Have you visited a non Car Company Heijne? If so, this will void your warranty.
- Maintain your car properly and regularly check the level of your car’s fluids. If a defect occurs because you do not follow the instructions in the instruction booklet, you may be (partly) to blame for the defect. Keep all proofs of maintenance and repair. It is imperative that you can always produce these when making a warranty claim.
- If you are (partly) to blame for causing a defect, you are not entitled to repair under warranty. This may be the case, for example, if a failure has occurred due to overloading, negligence, carelessness or operating errors.
- If a breakdown occurs due to external calamity, it has nothing to do with the quality of your car. In that case, you cannot claim the warranty. You can think of defects caused by (water) damage, a collision, stone chips, bird droppings or a hailstorm. *Many times these cases are covered by your car insurance. Consult your policy for terms and conditions.
- If fraud or abuse is suspected, the warranty may be terminated by Autobedrijf Heijne.
- It is important to abide by our terms and conditions. If you, you have not complied with the conditions, your right to warranty is forfeited.
What is a defect?
For the purposes of this warranty, we mean by a defect: the sudden and unexpected failure of a component during the term of the warranty. If a part functions normally, it will not be replaced or repaired.
Warranty coverage
If you are dealing with a warranty issue and all of the above is consistent with this, Autobedrijf Heijne will work with you to find a proper solution to have the defects repaired at no cost.